lazyNow here on my day off & part of last night, this is what I had to work on ... I was completely shocked by the behavior of this individual. But then again ... I am starting to see that it's not uncommon for this group of individuals.
Consider this: Would you really shop in a store that they BELIEVE you like it TRASHED?
"On [removed], [removed] was asked if the bathrooms were done. The response was "I took out the trash." She was asked again to do clean the bathrooms while the paperwork was complete, so she was doing something. The response was "The morning shift is capable of doing it." [removed] was informed that she could clean the bathroom because by the time she was done with that the paperwork for the registers would be complete. [removed] then informed me ([removed]) that she would not do the bathrooms. I then restated the comment "You are refusing to clean the bathrooms. If you will get written up for refusing to do your job." She did not clean the bathrooms, & left them unclean.
The bathrooms was the last job of the night, but this type of behavior went on through-out the night. When told to clean all the end caps from a certain point on, by the registers, she failed to do that. She was told in several ways and even shown how to do this. When shown that we are attempting to organize the store, she stated that "customers like it unorganized." (There were customers standing there when this was said.) Prior to closing, she locked one of the doors to the store, stating it was "always done." When told to unlock it, it was stated "this is always done." This type of behavior is unacceptable for any associate that works with [removed], especially when there are customers in the store.
In the future, it would be more appropriate for [removed] to be trained to close. She should begin recovery 2 hours prior to closing. Her attitude towards customers is poor, they are to be treated with the upmost respect. We are here to ensure that they are able to find what they are looking for, & we are also here to ensure that the store is basically organized. For this to happen, [removed] needs to ensure that she is completely trained to the standards of the company. She also needs to works on customers relations."
In complete reality, we all must know that you are PAID to do a job. If you aren't capable of doing it ... then find one that is more suitable for you. Or you can adapt to it ... that's the two options you have. You cannot sit on your lazy butt expection to have everything just give to you.
I am simply just ill from the lack of incentive this "team" has ... because in truth, they have none. They refuse to organized. They will not recover -- make the store look nice & organized. They will not do much of anything but slide by.
5 Positive Things:
* Not only did I get those taxes done ... they are coming in!
* One of my son's is reading "Flags of Our Fathers"
* Another is reading "Zodiac"
* Another is reading "Ghost Rider"
* I am jumping all over because it above their "reading level" & they UNDERSTAND those books!!!!!
